Frequently Asked Questions
Everything you need to know about enhancing your living space with SCP.
What is the typical delivery timeframe for furniture orders?
Most in-stock items are processed within 2-3 business days. Delivery typically takes 5-10 business days depending on your location and the size of the item.
Do you offer white-glove delivery and assembly services?
Yes, for select large furniture pieces, we offer a white-glove service which includes room-of-choice delivery, full assembly, and removal of all packaging materials.
What is your return policy for home decor items?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made or final sale furniture cannot be returned.
How can I track the status of my shipment?
Once your order ships, you will receive an email notification with a tracking number and a link to our carrier's tracking portal.
Are your wood products sustainably sourced?
At SCP, we prioritize sustainability. The majority of our wooden furniture is crafted from FSC-certified timber and finished with eco-friendly, low-VOC stains.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free financing options through Affirm for larger purchases.